Our Services

Enterprise IT & Cybersecurity, built for South African businesses.

Eight service pillars covering everything from helpdesk to incident response — delivered from Johannesburg by certified engineers.

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Managed IT Services

Fully managed IT support so your team can stop firefighting and focus on the business. Proactive monitoring, remote and on-site helpdesk across Johannesburg and South Africa.

Fully managed IT support & SLAs
Remote and on-site helpdesk (JHB and nationwide)
Proactive 24/7 monitoring and alerting (enterprise RMM platform)
Patch management and updates
End-user device management (Windows, macOS, mobile)
ActivTrak user activity monitoring and productivity analytics
Workforce insights and behaviour analytics
IT asset and lifecycle management
Vendor management — one number for all your IT

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Cybersecurity Services

Enterprise security frameworks tuned for South African mid-market budgets and risk.

Cybersecurity assessments and gap analysis
CIS Controls implementation and CIS-CAT Pro benchmarking
Nessus Pro vulnerability scanning
Active Directory audits (PingCastle, Purple Knight)
Multi-Factor Authentication (MFA) and IAM
Darktrace AI-driven network detection
SentinelOne EDR / XDR endpoint protection
FortiDLP data loss prevention
Email security and phishing protection
DMARC / Sendmarc email authentication
CodeTwo email signature management for Microsoft 365
Centralised, branded email signatures across your organisation
Incident response and forensics

Cybersecurity Sub-Services

Dedicated services with their own city pages — click to expand.

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Network Infrastructure

Resilient, secure networks built on FortiGate and Sophos — designed for SA connectivity realities.

FortiGate and Sophos next-gen firewalls
SD-WAN for multi-site businesses
Site-to-site and remote-user VPN
Enterprise wireless deployment
Switching and network segmentation
Network performance optimisation
Branch connectivity and failover

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Backup & Disaster Recovery

Immutable backups and tested recovery plans — Cove Data Protection by N-able.

Cove Backup by N-able (cloud-first, immutable)
Microsoft 365 backup (Exchange, SharePoint, OneDrive, Teams)
AES-256 encryption in transit and at rest
Direct-to-cloud — no on-site backup appliances required
Server and workstation backup
Ransomware-resistant immutable backups
Recovery testing and DR runbooks
Business continuity testing

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Server & Infrastructure

Rock-solid Windows server environments, on-premise or hybrid.

Windows Server design and deployment
Active Directory architecture and hardening
Hyper-V virtualisation
Remote Desktop Services (RDS)
Storage design and capacity planning
Server health monitoring and reporting

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Compliance & Governance

Be ready for POPIA, audits, insurers and board reporting — without the consultancy bloat.

CIS Controls v8 implementation
CIS benchmark scanning with CIS-CAT Pro
Security baselines and hardening
IT governance frameworks
Risk assessments and registers
POPIA and compliance readiness
Cyber insurance readiness reports

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Professional Services & Consulting

Vendor-agnostic strategic advice from engineers who've actually run the systems.

IT strategy and 3-year roadmaps
IT health checks and audits
Project management for migrations and rollouts
Digital transformation advisory
Microsoft 365 and cloud planning
Architecture reviews

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WordPress Web Design

Professional, SEO-optimised WordPress websites for South African businesses.

Custom WordPress design and development
SEO-optimised builds (technical SEO baked in)
Mobile responsive across all devices
WooCommerce online store setup
Website maintenance and security updates
Hosting and domain management
Speed and Core Web Vitals optimisation
Google Analytics and Search Console setup

Featured Cybersecurity Program

KnowBe4 Security Awareness Training

The human firewall is your last line of defence. ROI Technologies deploys KnowBe4 — the world's largest security awareness training platform — to turn your staff into a phishing-resistant workforce.

Simulated phishing campaigns
Security awareness training modules
Human Risk Management platform
Compliance training (POPIA, GDPR-aligned)
Regular vulnerability reporting
Industry-specific training paths

Compliance Deep-Dive

CIS Benchmark Scanning & Hardening — South Africa

ROI Technologies uses CIS-CAT Pro to scan your environment against the Center for Internet Security (CIS) Benchmarks — the globally recognised standard for secure configuration and a key input for cyber insurance readiness in South Africa.

What we scan

Windows Server (2016, 2019, 2022)
Microsoft 365 (Exchange, Teams, SharePoint, Entra ID)
Active Directory
Firewalls and network devices

What you get

Detailed CIS benchmark report with pass/fail per control
Prioritised remediation plan
Re-scan after remediation to verify
Executive summary for management/board
Cyber insurance readiness documentation

Always On

24/7 Proactive IT Monitoring

We fix problems before you notice them. ROI Technologies monitors your entire IT environment around the clock using an enterprise-grade remote monitoring and management (RMM) platform.